Report a broken e-scooter

IMPORTANT: to report an immediate hazard to people or property, call 3-1-1.

Before you begin

Please note that any 50 minute period of inactivity (i.e.: no key press, no page scrolling or mouse click) on this page may lead to personal data being erased from this form in order to protect your privacy. Additionally, if the period of inactivity extends beyond 75 minutes, this form will be reset and you will have to start over.

Required fields are marked with an asterisk (*).

Request details

E-Scooter company *

E-Scooter ID

Characters remaining: 500

In 500 characters or less, please provide specific details about your request (background information, description of vehicles or people if applicable, etc.) in the box below: *

Characters remaining: 500

Would you like to add a photo?
Accepted file types are: JPG, PNG, GIF and PDF. Maximum file size of 6Mb.

Add a photo

(For reporting purposes only) Is this a disability related concern/issue? Yes No

Service location

Enter address or intersectionrequired

Optional Contact information

I would like to provide contact information to be able to lookup status information for this service request.

First name: *

Last name: *

Please enter your address below and select the search button *

Ring code (if required for access and/or applicable):

Phone number (e.g. 613-512-9999): *

Extension:

Alternate phone number (e.g. 613-512-9999):

Alternate Extension:

Email address: *

Send me a confirmation email for this request.

Store my contact information (to speed form-filling on future visits).

Subject to the City's Election Related Resources Policy opens in a new window

, I consent to provide my personal information in this service request to the Mayor and/or the Councillor of the ward to which the service request relates for the purpose of receiving communications relating to City business or activities within that ward. I consent to provide my personal information in this service request to the Mayor.
I consent to provide my personal information in this service request to the Councillor of the ward to which the request relates.

Personal information is collected under the authority of the Municipal Act, 2001, S.O. 2001, c. 25, s.8, s.10. Personal information will be used by the City for the purpose of responding to requests for service and information. Questions about this collection and use of your personal information may be directed to the Channel Relationships Coordinator at 613-580-2424 x21311, 110 Laurier Ave W, Ottawa, ON, K1P 1J1.

Report a broken e-scooter

Before you begin

Request details

Service location

Optional Contact information

Contact

Questions

Attachment